FAQs

 
 
 
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How does it work?

We pair students with our expert mentors, providing help and guidance through each step of the university application process. There are 4 key areas that our mentors provide help in, and students can jump in at any point in the process, depending upon their needs. These areas are:

1.      Subject exploration Mentors help student explore the subject they are applying for at a university level. This helps them develop subject skills and guide them through relevant supra-curricular activities (such as essay competitions) and guide them through new ideas, all of which can help them develop their strengths and know what they want to write about in their personal statement.

2.      Personal statement support Mentors help students develop a strong personal statement, allowing students to structure their ideas clearly

3.      Admissions test support Mentors help students navigate admissions tests, figuring out the best approach and helping them practise past papers.

4.      Interview support Mentors will hold mock interviews, and provide feedback on these to students.


Why is support important?

Applying to top schools and universities can be a difficult and complex process, but the rewards of doing so can be substantial. In fact, students who mentor with us are 3x more likely to gain an offer to Oxford or Cambridge than those who receive no mentorship at all!


Can you help me with subject tuition?

Yes! Our brilliant mentors are also subject tutors, and we can provide tuition to students from ages 11-18, for general subject help and for school exams (including GCSE, IGCSE, A-level, and IB)


How do I pay?

We use a service called TutorCruncher to email you invoices at the end of each calendar month. We then request a direct bank transfer from you once you have received this.


Can I work with more than one mentor?

Yes, in fact we often encourage it depending on the student, to ensure they can explore a subject broadly and receive feedback from different people. Having said this, we do recommend this for longer-term students, as we also recognise the importance of students developing good working relationships with their mentors.


What makes Doxa unique?

We pride ourselves on personalising our service to our client’s needs, and as a boutique agency we work very closely with our students to ensure they are getting the best attention possible, not just in their sessions with mentors but outside of these too. We are always happy to talk parents and students through the process, and be a real helping hand every step of the way. We’ve many years of experience working in this field, and find this approach works well. 

 In addition to this, we hire the best mentors out there, and we’re very transparent about who we hire, allowing you, our clients, to see exactly who you’ll be working with. This is something pretty unique to Doxa! Each of our mentors go through a strict vetting process, and once fully briefed their profiles are uploaded to our site. (You can view our mentors here). This means you can see exactly who you’ll be working with. 


So, Can I pick which mentor I work with?

Yes, depending on availability of each mentor, we are very happy for you to suggest a mentor you’d like to work with. We may also recommend certain tutors depending on individual student’s requirements and personality, based off of who we think will be the best fit for you. We are happy to organise a 20 minute meeting between students and mentors to assess this.


Does Doxa offer any guarantee?

Oxford, Cambridge, and other top UK universities are incredibly competitive and any website which guarantees entry is misleading you; what we can say at Doxa, however, is that we will give you the best possible chance of getting in.


The application deadline is still a year away, is it worth starting now?

We recommend starting early to ensure that students have fully developed their critical thinking skillset and have been able to have guided exploration of their subject in depth, to allow them to perform well at all stages of the application process. Many top private and grammar UK schools begin giving their students classes on university applications from GCSE level, so we recommend starting now to put your best foot forward.


How do I exchange contact details with a tutor?

Exchanging external contact details via correspondence or during tuition is strictly forbidden when using Doxa; it could compromise the integrity of our services and is a bannable offence. If you would like to contact the tutor outside of lesson time. Please email us at support@doxa.co.uk


What is your cancellation policy?

Our cancellation policy allows students to cancel up to 48 hours in advance of the lesson and receive a full refund; however, we always encourage students to try to rearrange a lesson to a more convenient time first.


What if I’m dissatisfied with a session?

We hope that you will be satisfied with the sessions we provide you. In the event where this is not the case, we offer a refund policy; If you are dissatisfied with a session, you will get your money back.


Mentor FAQs


Who are Doxa?

Doxa are an online applications company registered in the UK, which aims to provide flexible, affordable and comprehensive support across multiple sectors. For further information about Doxa please see About Us.


Does it cost to use Doxa?

Doxa is free for tutors to sign up and advertise on. Doxa transfers a predefined amount to its tutors for each service provided, having taken its own commission. For more information on rates, please see our get in touch about becoming a tutor.


How do I sign up?

To sign up, please visit the sign up page and provide the information required when prompted. We will then require further information for your biography. For full details please see our get in touch on becoming a tutor.


Where do lessons take place?

Lessons take place entirely online. After your interview we set up a briefing call where we can walk you through the systems we use. Most often we set our tutors up on Microsoft Teams with their students.


How will students find me?

You will be listed on our website, under the pages corresponding to services you choose to provide. You can boost awareness of your profile by building up a reputation and by publishing blogs; every blog you publish will have a link to your profile on it and will feature on our resources page. Contact us for blog ideas or if you have a blog you’d like us to publish on Doxa.


What can I tutor?

Doxa focuses on application support; we provide support for all aspects of applications to schools, universities and graduate schemes. We let our Mentors choose the support they provide. If you wish to provide a service we do not currently offer, feel free to contact us.


How do I get feedback for my lessons?

We ask all students for feedback for lessons; we will forward this on to the tutor as if deem it appropriate.


How will students contact me?

If students wish to contact you, they can email support@doxa.co.uk. We will forward any appropriate correspondence. Exchanging external contact details via correspondence or during tuition is forbidden. All correspondence should take place through Doxa. All correspondence is monitored to ensure all issues are dealt with promptly.


How do I advertise my profile?

You will be listed on our website, under the pages corresponding to services you choose to provide. You can boost awareness of your profile by building up a reputation and by publishing blogs; every blog you publish will have a link to your profile on it and will feature on our resources page. Contact us for blog ideas or if you have a blog you’d like us to publish on Doxa.


Am I employed by Doxa?

Doxa does not directly employ the tutors listed. We provide a service as an intermediary, managing the booking, payment, advertising and customer service. For this we charge the tutors as commission on the services they provide. The tutors are all self employed and responsible for any taxes on their behalf.


What is your cancellation policy?

Lessons should not be cancelled within 48 hours without good reason, doing so repeatedly may have you removed from our website.


How do I get paid for lessons?

Doxa pays all lessons that have taken place on a monthly basis, and are based off of the session you input to our system called ‘TutorCruncher’. Payment will be made before the 14th of each month.


How much do I get paid for lessons?

Tutors get paid different amounts depending on the service. We will always agree a rate in advance with our tutors so that rates are clear.


Is my information safe?

Doxa Oxbridge only holds information that is absolutely necessary; we take data protection very seriously and do all we can to maintain the safety of your information. For more information please see our privacy policy.