Privacy Policy

Last updated: September 7, 2024

Introduction

This privacy policy applies to you, the User of this Website and Doxa Group Limited ("we", "us", or "our"), the owner and provider of this Website. Doxa Group Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website and our services.

Please read this privacy policy carefully.

Definitions and Interpretation

In this privacy policy, the following definitions are used:

Data: collectively all information that you submit to Doxa Group Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Data Protection Laws: any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;

GDPR: the UK General Data Protection Regulation;

User or you: any third party that accesses the Website and is not either (i) employed by Doxa Group Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Doxa Group Limited and accessing the Website in connection with the provision of such services;

Website: the website that you are currently using, https://doxa.co.uk/, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Scope of this Privacy Policy

This privacy policy applies only to the actions of Doxa Group Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Data Collected

We may collect the following Data, which includes personal Data, from you:

a. name;

b. date of birth;

c. contact Information such as email addresses and telephone numbers;

d. demographic information such as postcode, preferences and interests;

e. financial information such as credit / debit card numbers;

f. IP address (automatically collected);

g. web browser type and version (automatically collected);

h. operating system (automatically collected);

i. a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);

in each case, in accordance with this privacy policy.

Our Use of Data

For purposes of the applicable Data Protection Laws, Doxa Group Limited is the "data controller". This means that Doxa Group Limited determines the purposes for which, and the manner in which, your Data is processed.

We may use your data for the following purposes:

a. Providing and managing your access to our Website and services;

b. Personalizing and tailoring your experience on our Website and services;

c. Supplying our services to you;

d. Personalizing and tailoring our services for you;

e. Responding to communications from you;

f. Supplying you with email newsletters, alerts etc. that you have subscribed to (you may unsubscribe or opt-out at any time);

g. Market research;

h. Analyzing your use of our Website and gathering feedback to enable us to continually improve our Website and your user experience;

i. Improving our products and services, which may include training our staff or developing new features;

j. Developing and improving our artificial intelligence (AI) systems to enhance our mentoring and tutoring services.

Legal Basis for Processing

We will process your personal data on the following lawful bases:

a. Where we have obtained your explicit consent;

b. Where it is necessary for the performance of a contract with you;

c. Where it is necessary for compliance with a legal obligation to which we are subject;

d. Where it is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your fundamental rights and freedoms.

Data Retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

Your Rights

You have the following rights in relation to your Data:

a. Right to access - the right to request copies of your personal data from us;

b. Right to rectification - the right to require us to correct any mistakes in your personal data;

c. Right to be forgotten - the right to require us to delete your personal data in certain situations;

d. Right to restriction of processing - the right to require us to restrict processing of your personal data in certain circumstances;

e. Right to data portability - the right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party in certain situations;

f. Right to object - the right to object to your personal data being processed for direct marketing (including profiling) and in certain other situations;

g. Rights related to automated decision-making and profiling - the right not to be subject to a decision based solely on automated processing.

To exercise any of your rights, please contact us at support@doxa.co.uk.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

Third Party Processors

We may sometimes contract with third parties to supply services to you on our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

International Data Transfers

We may transfer your collected data to storage outside the UK. If we do store or transfer data outside the UK, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the Data Protection Laws.

AI and Machine Learning

We may use your data to train and improve our AI systems for mentoring and tutoring services. This process will be carried out in a way that does not identify you personally. You have the right to object to this use of your data. If you wish to object, please contact us at support@doxa.co.uk.

Changes to this Privacy Policy

Doxa Group Limited reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:

Doxa Group Limited

115 Hampstead Road

London, NW1 3EE

Email: support@doxa.co.uk

Phone: +44 7453687750